Sale Policy

Effective Date: December 7, 2024

At Goldenrapic, we are committed to providing our customers with high-quality products at competitive prices. This Sale Policy outlines the terms and conditions that apply when you purchase products during sales events, promotions, or discounts on our website. By participating in our sales, you agree to the terms outlined in this policy. Please read it carefully to understand the process and conditions related to our sales.

1. Sale Event Terms

Sales and promotional offers on Goldenrapic are subject to specific terms and conditions, which may vary based on the type of promotion. All sales are limited to the available stock, and we reserve the right to limit the number of items you can purchase during a sale.

  • Sale Period: The dates and duration of sales events will be specified on the website, in promotional emails, or as part of advertisements. Once the sale ends, the prices and offers will return to regular pricing.
  • Discounts: The discount applied during the sale will be clearly marked on the product pages and at checkout. Discounts are only applicable to eligible items and cannot be combined with other offers or used on previous purchases.
  • Eligibility: Certain products may be excluded from sale events, such as clearance items, custom products, gift cards, or perishable items. Eligibility for sale prices will be clearly communicated before purchasing.

2. Sale Prices

Sale prices are only valid during the promotional period and cannot be applied to previous purchases. The discount applies to the price displayed on the website, and no additional adjustments can be made to past transactions.

  • Price Adjustments: If you purchase an item at full price and the same item is later marked down during a sale, Goldenrapic does not offer price adjustments or refunds for the difference in price after the purchase.
  • Final Sale Items: Some items, particularly discounted, promotional, or clearance items, may be marked as “final sale” and are not eligible for returns, exchanges, or refunds.

3. Coupons and Promotional Codes

If you receive a coupon or promotional code to use during a sale, please be aware of the following:

  • Validity: Coupons and promotional codes are only valid during the specified time period, and may be limited to certain products or categories.
  • Usage: Only one promotional code can be used per order, unless stated otherwise in the promotion terms.
  • Non-transferable: Coupons and promotional codes are non-transferable and cannot be redeemed for cash or applied to previous purchases.

4. Shipping and Delivery

Shipping fees during sale events may vary based on promotions. If free shipping is offered as part of a sale, please check for any minimum purchase requirements or exclusions.

  • Processing Time: Orders placed during sales events may take longer to process due to increased order volume. We will do our best to fulfill your order promptly and notify you of any shipping delays.
  • Shipping Restrictions: Some promotions may only apply to specific geographic areas. Please check the shipping policies during the checkout process to confirm if your location qualifies for promotional shipping rates.

5. Returns During Sales Events

Returns and exchanges are subject to our standard Return Policy, with the following additional conditions for sale items:

  • Sale Items: Items purchased during a sale are eligible for return only if they meet our return criteria and are not marked as “final sale.” Sale items must be in unused, original condition with all packaging intact.
  • Refunds: Refunds for sale items will be processed based on the sale price, and may be issued as store credit or to the original payment method. We will not refund the difference if the item was purchased at a discounted price during the sale event.

6. Limited Availability and Stock

During sale events, product availability may be limited. All sale items are subject to availability, and we cannot guarantee that all items will remain in stock throughout the duration of the sale.

  • Out-of-Stock Items: If an item becomes out of stock during a sale event, we will notify you and may offer alternatives or a refund if you have already purchased the item.
  • Backordered Items: Some products may be temporarily out of stock and placed on backorder. In such cases, we will notify you of the expected restock date and offer options for delayed shipping or cancellations.

7. Promotional Offers on Bundles and Gifts

Occasionally, we may offer promotional discounts on bundles, gifts with purchase, or buy-one-get-one-free (BOGO) offers. Please be aware of the following conditions:

  • Bundled Discounts: If you purchase a bundle, the discount will only apply to the items in the bundle. These offers cannot be combined with other promotions or applied to individual items outside of the bundle.
  • Free Gifts: If a free gift is included with your purchase during a sale, the gift is non-transferable, non-refundable, and cannot be exchanged for another item or cash value.

8. Exclusions and Limitations

Certain exclusions and limitations apply to all sales, including but not limited to:

  • Exclusion of Specific Products: Some items, including custom-made products, gift cards, and certain high-demand items, may not be included in sales promotions.
  • Limited Offers: Some sales promotions may be limited to specific categories, brands, or product lines.
  • Geographic Restrictions: Sales promotions may only be available in certain regions or countries. Please check the terms before purchasing.

9. Changes to Sale Policy

Goldenrapic reserves the right to modify or cancel any sale event at its discretion. In the event of any discrepancies, errors, or unexpected circumstances, we reserve the right to cancel or modify orders. We will make every effort to inform affected customers if changes occur.

10. Customer Support

If you have any questions or need assistance regarding our sales events, promotions, or discounts, please contact our customer support team: